Back

Account Manager

As a member of the account management team, you will serve as a key liaison between clients, suppliers, and the agency’s internal departments. You will be responsible for planning and coordinating assigned projects from needs assessment through to final delivery. In addition, you will help ensure the smooth execution of internal initiatives and provide clients with strategic guidance based on their business objectives. Your strong organizational skills, attention to detail, and ability to anticipate needs will make you a vital contributor to the success of these projects.
  • Office:
    Québec, Hybride
  • Status:
    Full-time

What we are looking for

  • Bachelor’s degree in Business Administration, Communication, Marketing, or any related field;

  • Minimum of 4 years of experience in a similar role;
    Excellent written and spoken French (English proficiency is a strong asset);

  • Proficiency in project management and collaboration tools (e.g., Asana, Trello, Harvest) is a significant advantage;

  • Strong communication and problem-solving skills;

  • A keen eye for detail and process-oriented thinking;

  • Knowledge of production processes and workflows in a communication agency is a plus;

  • Excellent organizational skills.

What your day-to-day might look like

  • Coordinate communication, marketing, and web projects;

  • Work closely with clients and creative, technical, and account management teams to ensure projects stay on track and on schedule;

  • Take part in resource planning and scheduling across all departments;

  • Monitor and optimize workflow to prevent delays;

  • Ensure all deliverables are on time, on budget, and up to standard;

  • Track project progress consistently to ensure alignment with the predefined schedule;

  • Build and manage precise timelines while distributing resources according to team skills and availability;

  • Prepare service proposals;

  • Negotiate with suppliers;

  • Demonstrate the ability to perform effectively under pressure and deliver under short deadlines;

  • Handle multiple projects at once; 

  • Business development skills are a plus.

Interested in joining our team?